HELEN FLINT
RESEARCH MANAGER, INTERMEDIUM

Helen has a strong personal interest in working with data and transforming it into actionable market intelligence. Since joining Intermedium in 2009, she has become deeply knowledgeable about government Information and Communications Technology and its procurement. She has led research projects in budget analysis, expenditure analysis and agency review for both state and federal jurisdictions and supervises a team responsible for the production of Intermedium’s quarterly Federal Government Labour Hire Report.

Helen’s background is with the public sector, predominantly in business and trade development and marketing, where she was frequently responsible for research into key markets for development. Helen has a Master of Marketing degree from the University of NSW.

DAVID MCALLISTER
CAREERS CENTRE MANAGEMENT, TALENT2

David Mc Allister joined the recruitment industry in 1999 as a trainee temp consultant with Drake International and remembers the days when you managed your desk with a card system, used a DOS data base and candidates faxed their resumes.

Since this time David has worked in most sectors of recruitment and remains a generalist to help with his thirst for knowledge about the industry.
In 2006 David was offered the opportunity to participate in a new project with the NSW Government to provide an in-house recruitment service that had never been tried previously. Introducing private sector recruitment processes into this sector was a great challenge and led to many new programs that provided government hiring managers with a level of service and tools that they had not been used to before.

After 12 months in this project David returned to the external recruitment industry to lead the growth of the office and executive division in a major blue collar recruiter. The main achievement in this role was leading the team to the best ever results seen in this business.
In 2008 David joined a leading retail company in Brisbane to take on the role of Group Recruitment Manager. The focus in this role was to reduce agency spend, improve or replace the CRM, expand the teams commercial acumen, create a new recruitment process including writing interview guides for new managers nationally and personally recruit for senior retail roles and specialised support centre roles.

Following the success of completing the changes needed, David considered his options and in continuing his desire to always learn more about the recruitment industry David decided to learn more about RPO. In researching the market Talent2 became to company of choice and over the next 12 months with many discussions, the opportunity became available to head up the Talent 2 Careers Centre.

“Recruitment is about people, people make great organisations, and it is our role to be the link between the two”

JENNY GOTTLIEB
HR DIRECTOR, FIREBRAND

As Firebrand’s Global HR Director, Jen Gottlieb brings over 20 years recruitment industry and HR experience to the company and manages the HR including the recruiting function for Australia, NZ, Singapore, Malaysia, Hong Kong, Japan, France and the UK.

A graduate of The University of Cape Town with a Bachelor in Social Science (Psychology) and a postgraduate degree in Education, Jen is a member of the Australian Institute Of Human Resources and most recently completed a Human Resource Certificate.

Jen joined Recruitment Solutions in the early 1990s as a senior permanent recruiter and team leader, where she specialised in accounting, finance and business support roles. After ten years in this role – where she also managed the training of junior consultants and graduates – Jen was promoted to National Training Officer. .

After 14 years of working for Recruitment Solutions and later the Chandler McLeod Group, Jen moved to Aquent in 2004, where she was initially responsible for high-volume recruitment for one of Aquent’s large outsourced accounts. This role included the strategic human resource management of a team of 50.

In 2005 she was promoted to the role of as HR Manager, where she worked closely with the International CEO and Regional Directors of Greater China, Asia, Australia and New Zealand. She retains an impressive understanding of human resource management and of employee motivation and ensures Firebrand’s global network of Talent Agents are tuned in and switched on to the individual needs of talent and clients alike.

RPO or Recruitment Process Outsourcing, a form of outsourcing where an employer transfers all or part of its recruitment functions to an external service provider, has been around for some time in Australia.

But very little data is available to gauge the size, prevalence, types and extent of RPO adoption by companies in Australia. Anecdotal evidences seem to suggest that adoption is increasing, driven in large part by the fact that there is no one-size-fits-all RPO model. In fact the type of RPO models differ across industry sectors and locations, influenced greatly by size of organisation, culture, volume of jobs and the expertise of suppliers.

RONAN CAROLAN
HR DIRECTOR, ANZ, SANOFI

Ronan Carolan is a pragmatic and commercially focused HR professional with experience across the banking, financial services and pharmaceutical sectors. He has extensive experience in leading business and cultural change projects. Recognised by Human Synergistics as a Change Agent through achieving a Cultural Transfromation Award in 2010 at sanofi. Ronan has a dual role as HR Director ANZ and HR Lead for JPAC Region at sanofi and holds a Masters of Management from MGSM.

VICKI LITTLE
EXECUTIVE DIRECTOR, ENTITY SOLUTIONS

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Vicki Little is the Executive Director – Customer & Sales of Entity Solutions, the leading professional engagement services organisation in Australia. In this role, Vicki is responsible for the strategic development of new business nationally in addition to mentoring and coaching all staff that perform business development activities.

As an Executive Director, Vicki is part of the key decision making team responsible for setting and driving Entity Solutions’ corporate growth strategy. In particular, Vicki assumes a crucial role in setting and executing the high standards of service delivery to all our customers surrounding the engagement and management of the contract workforce. Her relationship with Entity Solutions started in 2002, when she was employed as the Customer Administrator at the company’s Sydney branch. In 2003 she relocated back to Melbourne and commenced a Client Services role. Due to her dedication, desire to succeed, willingness to listen and learn and her unwavering passion for the business, she was promoted to a Sales Consultant role and shortly after the Sales Team Leader role in 2004, the Victorian State Manager’s role in 2008, and in 2010 the Executive Director – Customer & Sales.

Prior to joining Entity Solutions, Vicki enjoyed a successful career as a Recruitment Consultant for Icon Recruitment.

Since commencing her career with Entity Solutions, Vicki has played an integral part in developing Entity Solutions’ proposition. Possessing exceptional communication and relationship building skills, Vicki’s passion, enthusiasm and drive ensures all the business relationships she forms are strong, positive, mutually beneficial and long lasting. She has a rare understanding of the complexities associated with both the recruitment and the contingent workforce industries.

Born and bred in Melbourne, Vicki is a dedicated career woman whom also loves sports and socialising. Her friendly and outgoing persona is as evident in the boardrooms of Corporate Australia as it is at the MCG where she devotedly cheers on her beloved Melbourne Football Club most weekends.

KALENA JEFFERSON,
HUMAN RESOURCES DIRECTOR, KELLY SERVICES

Kalena is a highly respected Human Resources leader with more than 15 years leadership and commercial operations management experience working in roles spanning Australia and New Zealand with consulting responsibility into Singapore, Malaysia and China.

Currently Kalena is the Human Resources Director at Kelly Services Australia, responsible for driving continuous improvement across all areas of HR including strategy, organisational development and design; performance; talent acquisition, employee development; employee engagement; safety and organisational culture. Kalena boasts extensive experience in managing talent through start-ups as well as mergers & acquisitions and is expert at ensuring business results align with the expectations of the market, staff and an organisation’s culture.

Kalena has been instrumental in driving strategic change and HR best practice within some of the world’s largest and best known recruitment firms including Randstad, Select and Vedior. Prior to establishing herself as a recognised leader within the recruitment industry Kalena worked in both the public and private sector in policy, community relations and lobbying. Kalena is a Certified Professional Member of AHRI, and holds a Cert IV Training and Assessment, a Bachelor of Science, a Masters in Management is currently completing an MBA.

Kalena has been a featured speaker on Australian talent management and human resource issues, and has a passion for building organisational capability for high performance.

CHRIS LAMB,
HUMAN RESOURCES DIRECTOR, LEND LEASE

Chris joined Lend Lease in 2007 as the Global Head of HR for Bovis Lend Lease (now Project Management & Construction). Before joining Lend Lease, Chris spent seven years in senior Human Resources roles with American Express. From 2004 – 2007 he served as Vice President and Head of Human Resources for American Express UK, Ireland and Eastern Europe, based in London.

From 2000 – 2004 Chris was based in Sydney as Human Resources Director, Asia Pacific for several American Express businesses, including Corporate Card & Corporate Travel. Prior to that, Chris spent 9 years with Westpac Banking Corporation in increasingly senior HR roles, having starting his career in retail banking.

Outside Lend Lease, Chris serves as a Non-Executive Director for the Diversity Council of Australia (DCA), is a Fellow of the Australian Human Resources Institute (FAHRI) and a member of the AHRI National President’s Forum

BRONWEN ABBOTT
CATEGORY MANAGER – AGENCY LABOUR (APJ), HEWLETT-PACKARD

Bronwen has significant experience managing Labour across the Asia-Pacific region. For the last seven years she has managed various Labour commodities including Agency Contractor, Permanent Recruitment, Professional Services, Outsourced Services, Call Centres and Sales Support for EDS and later HP when the two companies merged.

During this time Bronwen has been a key contributor in the implementation of various managed service models across Asia Pacific including the deployment of new technologies to support the Agency Contractor program. She now leads the Agency Contractor team for the APJ region.

In addition to her undergraduate degree in Commerce Bronwen holds a Masters degree in Strategic Management and was a key speaker at the 2011 CIPSA Special Category Forum – Buying and Managing Contract Labour and Recruitment.

TONI JACKSON
DIRECTOR, FIELDGLASS

Toni Jackson is the Company Director of Fieldglass, APAC Pty Ltd, she joinged Fieldglass in 2010 to open their APAC operations and grow a regional team to support local customers, in less than 12mths this has grown by 7 people. Toni’s main responsibility is to educate and collaborate with customers as well as recruitment partners to design and implement best in class MSP/VMS solutions, she is successfully doing this with the likes of Rio Tinto, Caltex and more recently a strategic win for Fieldglass the whole of Queensland Government ITC Contract.

Toni has been in the recruitment industry for 23 years, during this time she has held Operational, Strategic Sales Management and Director Roles, across multiple regions APAC and EMEA. Over the past 7 years her role has focused on consulting with organisations on talent acquisition strategies as well as architecting sustainable profitable workforce solutions.