Evolution of RPOs in Australia

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RPO or Recruitment Process Outsourcing, a form of outsourcing where an employer transfers all or part of its recruitment functions to an external service provider, has been around for some time in Australia.

But very little data is available to gauge the size, prevalence, types and extent of RPO adoption by companies in Australia. Anecdotal evidences seem to suggest that adoption is increasing, driven in large part by the fact that there is no one-size-fits-all RPO model. In fact the type of RPO models differ across industry sectors and locations, influenced greatly by size of organisation, culture, volume of jobs and the expertise of suppliers.

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CHRIS LAMB,
HUMAN RESOURCES DIRECTOR, LEND LEASE

Chris joined Lend Lease in 2007 as the Global Head of HR for Bovis Lend Lease (now Project Management & Construction). Before joining Lend Lease, Chris spent seven years in senior Human Resources roles with American Express. From 2004 – 2007 he served as Vice President and Head of Human Resources for American Express UK, Ireland and Eastern Europe, based in London.

From 2000 – 2004 Chris was based in Sydney as Human Resources Director, Asia Pacific for several American Express businesses, including Corporate Card & Corporate Travel. Prior to that, Chris spent 9 years with Westpac Banking Corporation in increasingly senior HR roles, having starting his career in retail banking.

Outside Lend Lease, Chris serves as a Non-Executive Director for the Diversity Council of Australia (DCA), is a Fellow of the Australian Human Resources Institute (FAHRI) and a member of the AHRI National President’s Forum

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